Shipping policy
Nornament provides free insured shipping on all items within India. Shipping of the order from www.nornament.com is very safe, secure and hassle free.
Delivery Related
Customer can check the status & track their orders by logging into their My Account section of the website.
Once your order is shipped, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you. Our general shipping time is 3-4 business days for items in stock and 15-20 business days for items out of stock. If any special request for faster delivery please contact our customer care before placing the order.
Our delivery date depends on the product selected as well as the shipping address provided by you. We aim to dispatch all orders within 48 business hours, if there is a delay, we will let you know. Our general shipping time is 3-4 business days for items in stock and 15-20 business days for items out of stock.
Product Related
Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services for all our orders. Please do not accept any package that has been tampered with.
We currently accept most of the credit and debit cards, netbanking and payment gateways. For additional information on Payment help please contact us at +91 7400033335 and our team will be happy to guide you with any queries for the same.
Shipping Related
Until your order is ready to be shipped, you can change the shipping address. Please contact our team via email connect@nornament.com for orders that are already dispatched, we will be able to reship it to your new address as soon as the consignment is returned back to us.
In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.
Enter your pincode to check on the delivery service availability on checkout page.
International Shipping
Yes, we do undertake and fulfill orders for International Destinations.
USA | UK | UAE | EU | Australia | Singapore
We provide free and Insured Shipping on all international orders above INR 2,00,000/ or $2500. Please check with our customer care team for shipping charges below INR 2,00,000/or $2500. All products are dispatched on “Delivery Duty Unpaid ” (DDU) basis. Terms and Conditions Apply*
Payments are accepted by using International credit/debit cards only. Payment will be received only in USD. Please note that cards (credit or debit) issued in India will not be accepted for any international orders.We would like to inform the following steps needs to be followed before reaching the payment gateway using your internationally issued credit card / debit card."Select Payment Method ----> International Issued Cards -----> PAY FOR YOUR ORDER"
You will receive your order within 2-3 weeks after the confirmation of the order. An email confirmation will be sent to you, once your product is dispatched from our warehouse. Our logistic partner will get in touch with you once your product reaches the destination.
Any other import duties or charges levied in the destination country of the shipment has to be borne by the customer as per actuals. These taxes and duties are subject to change. All Values are in Percentages.
THE USA - 6.5
The UK - 5.0 + 20 (Additional VAT)
Canada - 8.5 + 5 (Additional VAT)
The UAE - 5 + 5 (Additional VAT)
Australia - 5 +11 (Additional VAT)
Singapore - 0 + 7 (Additional VAT)
New Zealand - 0.05 + 15 (Additional VAT) + 3 (Entry Fee)
Kenya - 25 + 16 + 3.5 (Additional VAT)
Spain - 2.5 + 20 (Additional VAT)
Malaysia - 10 + 7 (Additional VAT)
Germany - 0 + 20 (Additional VAT)
Romania - 2.5 + 20 (Additional VAT)
Portugal - 2.5 + 20 (Additional VAT)
The Netherlands - 4 + 21 (Additional VAT)
Qatar - 5 + 5 (Additional VAT)
Kuwait - 5 + 5 (Additional VAT)
Oman - 5 + 5 (Additional VAT)
Yes, you can order for something to be delivered in India as long as you provide a valid shipping address within India.